Protecting your personal details on our website.
and use your information in connection with your relationship with us as a customer.
Please read the following carefully to understand our practices regarding your information
and how we will treat it.
If you have any questions about this policy please contact our customer care department
by telephone on 056 7767000 or email firstname.lastname@example.org
When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.
These cookies cannot be used to identify you personally and are used to improve services for you, for example through:
– Letting you navigate between pages efficiently
– Enabling a service to recognise your computer so you don’t have to give the same information during one task
– Recognising that you have already given a username and password, so you don’t need to enter it for every web page requested
– Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast
See www.allaboutcookies.org or www.youronlinechoices.eu to learn more about cookies.
Visit http://www.google.co.uk/safetycenter/ for more information. See also http://www.dataprotection.ie/docs/PrivStatements/290.htm and http://www.ico.org.uk/for_organisations/privacy_and_electronic_communications
Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.
Multiple cookies may be found in a single file depending on which browser you use.
Information we collect
We collect information about you during account registration or order process. This information may include,
but it is not limited to your Company Name, Postal Address, Phone Number, Email Address, Bank Details and any
other details as might be requested from you for the purpose of registration and/or continued use of our services.
How We Use Your Information
• To create and manage your account
• To deliver orders to you
• To provide customer care and support and handle returns
• For security and to check your identity
• To communicate with you
• To send you information by phone, email, post, or fax about our products and/or promotional offers
• To carry out accounting functions i.e. Invoices, Statements, Credit Notes.
Marketing and Communications Information
We would like to provide you with details of Special Offers, New Products or Promotions. This may be done through various platforms, by phone, fax, email or by post. You will be given the option to let us know if you want your details to be used for these direct marketing purposes. If you do not want to opt in we will not send you details of new products, special offers or promotions. If we send you a marketing email it will include instructions on how to opt out of receiving these marketing communications in the future.
Whom do we share this information with?
At any time, you have the right to request information about the data we hold on you at any time.
You can contact Bodyscent International directly by email or by phone. You can request inaccurate
or incomplete data to be rectified or completed. You can ask us to delete your information if you consider that we do not have the right to hold it. Any request for access to or a copy of your information must be in writing and we will endeavour
to respond within a reasonable period and in any event within one month in compliance with data protection legislation.
We aim to ensure that the information we hold about you is accurate, to assist us in doing so,
do let us know if any of your details have changed.
How long will we keep your information?
• We will keep your information for as long as you have an account,
or as long as is needed to be able to provide services to you.
• If reasonably necessary or required to meet legal or regulatory requirements.
We are committed to ensuring that your information is secured. In order to prevent unauthorised access
or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard
and secure your information.